TERMS AND CONDITIONS OF THE STRUCTURE

The reservation at our facility is subject to the following conditions which are considered accepted upon confirmation of the same.

Booking method:

The reservation at the FERDINANDO I facility can be made by phone at +393291599299 or email at [email protected] or directly via the site’s booking form.

Deposit and Balance:

the reservation is subject to the payment of a deposit equal to 30% of the total price and the rooms booked will be free until the deposit is received if paid by bank transfer and the details of the latter will be communicated by e-mail after confirmation of the booking or immediately using the credit card payment circuit if you book from the site itself.

Balance:

If you have chosen to pay by bank transfer, the balance will be paid on the day of arrival in cash, debit card or credit card. The credit cards accepted are PAGOBANCOMAT, VISA and MASTERCARD.

Changes and/or cancellations:

the deposit will be refunded, net of bank charges, only if you cancel or modify your reservation up to 14 days before the arrival date or it will be kept valid for a next stay.

Missed Arrival:

In case of non-arrival and cancellation beyond the limits of 14 days, a penalty equal to 100% of the entire stay will be charged.

Check-in:

The delivery of the rooms is expected from 16.30 to 23.00 except for special needs, which will be agreed at least 24 hours before arrival. At the time of check-in, each guest will be asked for a valid identity document, for registration required by current regulations. Upon arrival, the keys for access to the facility will be handed over, which will be returned upon departure. The key gives access to the structure 24 hours a day

Check-out:

The rooms must be vacated by 10.00 on the day of departure. For special needs and for the possible storage of luggage beyond the check-in and check-out times, please contact us.

Early departure does not entitle you to any refund.

Animals and Room Sanitation:

Only small educated animals are accepted. The owners must have a health book and clean them. Further information relating to the regulation for animals can be read here.

Cleaning:

The structure will be delivered to you with maximum cleaning and sanitation, complete with towels, shower towel and courtesy towels

Air conditioning:

The rooms are equipped with air conditioning, however, the guest must make sure that the condensate collector is emptied regularly, in order to avoid liquid leakage.

Failure to return the keys

The loss or breakage of the keys entails a cost of € 10,00 while the loss.

Promotional rates:

The introduction of promotional rates at certain times of the year does not entitle you to a refund of the difference between the rate.

For a peaceful holiday:

In order to make your holiday and that of the other guests of the structure pleasant, we remind you that:

  • smoking is prohibited inside the entire hotel.
  • It is not allowed to host people in excess of the number set at the time of booking.
  • Any damage to the structure, to its content including linen and keys / entry card, once responsibility has been ascertained, will be charged to the guest upon departure.